A fully optimized, complete, and consistently updated profile, built specifically for businesses in the US, UK, Australia and Canada who need this without local agency pricing.
Your Google Business Profile exists — someone claimed it at some point — but the photos are old, several reviews sit unanswered including at least one negative one, and there hasn't been a post or update in longer than anyone can quite remember.
Google notices that neglect. A profile that's regularly updated, actively managed, and responsive to reviews sends a different signal than one that's technically present but functionally abandoned, and that signal factors into who wins the local map pack.
Beyond the ranking impact, an unanswered negative review sitting visible to every future customer who checks your profile is a real, ongoing cost — one that active management fixes directly, not just eventually.
Businesses with complete, actively maintained Google Business Profiles tend to receive substantially more customer actions (calls, direction requests, website clicks) than incomplete or inactive profiles in the same category.
Every field — hours, categories, services, attributes, photos — is checked against what's actually complete and accurate.
Missing information is filled in, categories are refined, and photos are refreshed to current, high-quality images.
A response process is put in place for every new review, positive or negative, with a professional, on-brand tone.
Regular posts and photo updates keep the profile active, which supports both trust and local ranking.
A fully optimized, complete, and consistently updated profile
Professional responses to every review, positive and negative
Regular posts and photo updates that keep the profile active and ranking-favorable
Category and attribute optimization matched to how customers actually search
Review flagging and dispute support for reviews that violate Google's policies
Monthly profile performance reporting (views, calls, direction requests)
Illustrative example: a home services business with an 8-month-old unanswered negative review and outdated photos undergoes a full profile refresh — new photos, review responses (including a professional reply to the old negative review), and weekly posting. Profile views and direction requests trend upward over the following months.
Yes, with a professional, de-escalating tone designed to protect your reputation even in a public dispute.
We flag and dispute reviews that violate Google's policies (fake, spam, or from non-customers) through the proper reporting channels.
Weekly as standard, more frequently for higher-tier plans.
We coordinate with your team to avoid duplicate or conflicting responses, typically becoming the primary point of contact for review management.
Yes, the public Q&A section is monitored and answered as part of ongoing profile management, since unanswered questions are visible to every visitor.
Free 15-minute audit — no pressure, just a clear picture of where you stand today.
Book My Free Audit →